Privacy Policy

  • Welcome to Unleash Health! At Unleash Health we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our application, website and services.

    By using Unleash Health’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

  • Unleash Health respects your right to privacy and is committed to safeguarding the privacy of our users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

    Personal information means information we hold which is identifiable as being about you.

  • Unleash Health may periodically receive, store, and process personal information that you input into our application directly or provide to us through other means.

    The categories of personal information you provide may include:

    Contact details, such as your name, email address, telephone number and address.

    Basic profile information such as demographic information including date of birth and gender.

    Account details including username and password.

    Information relating to your exercise regime, lifestyle and wellbeing, diet, sleep patterns and any other information relating to your lifestyle you choose to provide to Unleash Health

    Correspondence and communications data, including any personal information contained in your correspondence and communication with us, including survey responses.

    Marketing data, such as your marketing preferences.

    Identifiers and usage data including your IP address, advertising identifiers, engagement metrics and information about your device, including model, version and operating system.

    We may obtain personal information about you from the following third parties: Third party apps, partners, devices and wearables.

    Additionally, we may also collect other information you provide while interacting with us.

  • Unleash Health collects personal information from you in a variety of ways, including when you interact with us, when you access our application and when we provide services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

  • Unleash Health may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our application and better understand your needs, and enhance your experiences with our brand partners.

    The application may make third party social features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.

    Unleash Health may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

  • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

    We may share aggregated and anonymized data with our brand partners to optimize your user experience and improve the experiences provided by the brand partners.

    We may disclose your personal information to fitness and health applications or devices, if you choose to integrate third party applications with Unleash.

    We may disclose your personal information including name & email address to our brand partners if you consent to being subscribed to our brand partners’ mailing list.

    We may disclose your personal information to independent researchers to facilitate research that meets certain criteria.

    We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

    We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Unleash Health, its application, website and customers or third parties.

    Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

    If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

    By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

  • Unleash Health is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

    The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

  • You have the right to:

    Access, correct or delete your personal information

    Opt out of marketing communications

    Object to certain processing activities

    You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy@unleash.health.

    We reserve the right to refuse to provide you with the information that we hold about you, in certain circumstances set out in the Privacy Act.

  • If you have any complaints about our privacy practices, please feel free to send in details of your complaints to privacy@unleash.health. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

  • You can stop all collection of information by our application easily by uninstalling the application. You may use the standard uninstall process as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at privacy@unleash.health.

  • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

  • When you use our Application:

    When you come into our application we may collect certain information such as mobile unique device ID, the IP address of your mobile device, mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our Application and site, such that we can improve our service.

    Cookies:

    We may from time to time use cookies on our application. Cookies are very small files which a website uses to identify you when you come back to the application and to store details about your use of the application. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies but you can choose to reject cookies by changing your device settings. However, this may prevent you from taking full advantage of our application.

    Automatic collection:

    The Application may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application.

    Third parties:

    Our Application may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Please be aware that Unleash Health is not responsible for the privacy practises of other applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.

    Geo-location:

    When you visit the mobile Application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display relevant experiences. We will not share your current location with other users or partners.